Uploading content with AI

Uploading photos and video, reviewing the AI-written description, "Approve and send", and also publishing on The Stock.

Updated for beta1.3.6

You upload your files, and the AI writes their description in Arabic and English and their keywords, and suggests a category. You review and edit what it wrote, and nothing is published before you approve it.

You find this in the menu under Upload, Images and Videos. These pages are for the owner and admins only.

Uploading files

Choose the content kind
On the Upload Content page choose Stock content for commercial photos and video, or Editorial for news content you can link to an event or collection.
Add your files
Drag your files onto the drop area, or click it to choose files from your device. You can upload several files at once.
Wait for processing
When the upload finishes, a message shows how many files were uploaded and that the AI is processing them, with Review images and Review videos buttons.

The kind you choose applies to files that finish uploading after you choose it, and you can change it for each file later on its review card.

Formats and limits

Kind	Formats	Notes
Photos	JPG, PNG, TIFF	A TIFF must be single-layer; it is converted to JPEG for display and the original is kept. Minimum size 2000×2000 pixels for stock content. Up to 100MB per photo.
Vectors	EPS	Always treated as Vector (EPS), whichever kind is chosen. Up to 100MB. If the file version or bounding box looks unusual, a warning appears; it does not block the upload.
Video	MP4, MOV	Needs the video feature in your plan, except editorial content. Between 5 and 60 seconds and at least 1280×720 (long side 1280+, short side 720+), up to 10GB.
Archive	ZIP only	Unpacked automatically; the photos and videos inside are processed. EPS files inside are not processed: upload them separately.

Maximum file sizes: video 10GB, image 100MB, EPS 100MB. Large files upload in parts, so if the connection drops for a moment, the affected part is retried automatically.

Small photos are refused before the AI

A stock photo smaller than the minimum is refused as soon as you choose it, with a message under its name such as: The image is 1600×1200 pixels, below the minimum of 2000×2000 pixels. Upload a larger version. A small photo inside a ZIP file is not described by the AI, so it does not count toward the monthly AI limit. Its card shows empty fields and a notice with its size, and it cannot be approved as a stock photo: delete it and upload a larger version, or make it Editorial. EPS files and editorial content have no minimum.

Video depends on your plan

If your store’s plan does not include video, a video file is refused as soon as you choose it, with Your store's plan does not include video, so this file cannot be uploaded. and an Upgrade plan link. A video inside a ZIP file is not described by the AI; its card shows a notice with the reason and an Upgrade plan link, and it cannot be approved unless you make it Editorial or upgrade. Editorial video does not need this feature.

Inside a ZIP file only photos (JPG and PNG) and videos (MP4 and MOV) are processed. Upload EPS files on their own, not inside a ZIP.

Reviewing what the AI wrote

Open Images or Videos from the menu. Each file has a card with the AI’s suggestions, and the page updates on its own while processing runs.

A ready image review card with both descriptions, keywords, category, rights and the Approve and send button — A review card in the **Ready for review** state.
The card state.
**Arabic Description** and **English Description**.
**Keywords**.
**Category**: from your store’s categories.
**Usage rights** and **Release Form (PDF)**.
**Approve and send**.

Field	What you do
Arabic Description and English Description	Check the description and correct it. It is what your customers and search engines read.
Keywords	Add or remove words that help customers find the file.
Category	Check the category; it decides where the file sits in your store and its price.
Usage rights	Royalty-free (RF) is selected by default. Add Exclusive Rights (RM) if you want to sell it exclusively.
Release Form (PDF)	If recognisable people appear in the file, press Attach PDF and upload their release.
Event (optional) and Collection (optional)	Editorial content only: link the file to an event or collection.

Required before approving: both descriptions, keywords, a category and at least one kind of rights. Press Save to keep your edits without approving.

Card states

State	What it means	What you do
Processing	The AI is working on the file.	Wait a moment; the suggestions will appear.
Ready for review	The suggestions are ready.	Review and edit, then approve.
Processing failed	Something went wrong while processing.	Press Retry processing.
Sending	You approved it and we are sending it now.	Nothing; wait.
Sent	Sending is complete and the file is published.	Nothing.
Refused	The file was refused; the reason shows under the state.	Fix it as the reason says, then approve again.

You can only edit a card while it is Ready for review or Refused.

Approve and send

When you are happy with the card, press Approve and send. You see Approved — sending now, and the card changes to Sending and then Sent.

Once sent, the file is published in your store as a new product, without waiting for any platform review. You find it in Categories and products.

The live-products limit

If your store has reached the live-products limit of your plan, the product is added to your store as Inactive. Tenant Products shows a notice about the limit with an Upgrade plan button, and the product card says Not live: your plan's live-products limit is reached. Activate it after deactivating another product or upgrading. See Categories and products.

Also publishing on The Stock

The review card has an Also publish on TheStock (main) switch. It is off by default, so the file is published in your store only.

If you turn it on, the file is also offered for sale on The Stock’s main marketplace, after the platform team reviews and approves it. Publishing in your store does not wait for that review.

The Also publish on TheStock (main) switch on the review card with its explanation — The publish-on-The-Stock switch.
**Also publish on TheStock (main)**: off by default.

Audio files in review

When your store has audio enabled (and your plan includes it), contributors upload WAV, AIFF and FLAC files, and the Review audio page shows one card per track with a watermarked preview, a waveform and technical details. The AI does not describe audio for now, so the file owner writes the title, description and keywords and answers the originality, AI and Content ID declarations before Approve and send. Details in Uploading audio.

The only licence available for audio is the standard licence for now. If your store plan does not include audio, the upload is refused with a message saying so; upgrade your plan from the Subscription page.

The monthly AI limit

Each plan sets how many files the AI describes per month. Each file counts once, and the count starts again each month.

When you reach the limit, uploading still works as usual, but new files arrive at Ready for review with empty fields and a message that your store has reached this month’s AI limit. Write the description and keywords and choose the category yourself, then approve as usual.

Depends on your plan

If your plan does not include AI descriptions at all, cards always arrive empty with a message saying so, and you fill them in yourself. Uploading video needs the video feature in your plan. See Choosing a plan.

My photo was refused for being too small.

Upload a version of at least 2000×2000 pixels. If it came inside a ZIP file, delete its card, or make it Editorial.

My video was refused as soon as I chose it.

Your store’s plan does not include video. Press Upgrade plan under the file name, or upload it as Editorial.

A card is stuck on "Processing".

Processing usually takes a moment, longer for video. If it changes to Processing failed, press Retry processing.

Can I change the publish-on-The-Stock choice later?

The switch is on the card before you approve. To change it after publishing, contact us.

Can I upload a RAR or 7z file?

No. The only archive accepted is ZIP.